CLARITYOS

Terms of Service

Effective Date: 2026-03-15 · Last Updated: 2026-06-02

1. Agreement

These Terms of Service ("Terms") are a legal agreement between you and F/AS Ventures, a California limited liability company ("F/AS," "we," "us," or "our"). They govern your access to and use of ClarityOS, including the application at app.runclarity.ai, the marketing site at runclarity.ai, and all related services, features, and content (collectively, the "Service").

By creating an account, accessing the Service, or clicking "I agree," you accept these Terms. If you are accepting on behalf of an organization (including an agency; see Section 11), you represent that you have authority to bind that organization, and "you" refers to that organization.

If you do not agree to these Terms, do not use the Service.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of an organization, you must have authority to bind that organization.

3. The Service

ClarityOS is a messaging intelligence platform. It analyzes publicly available website content and generates AI-powered assessments, scores, recommendations, and strategic artifacts ("Outputs"). The Service includes:

  • Clarity Score: An AI-generated diagnostic of messaging effectiveness across multiple dimensions.
  • Deliverables: Strategic artifacts such as Brand Profiles, Customer Profiles, Narrative Blueprints, and related outputs generated through the platform.
  • Agency Workspaces: Multi-client workspace environments for authorized agency partners (see Section 11).
  • Monitoring: Automated re-scoring, trend tracking, and competitive intelligence features.

We may modify, add, or discontinue features at any time. We will provide reasonable notice for material changes that affect your use.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity under your account. Notify us immediately at legal@runclarity.ai if you believe your account has been compromised.

We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security risk.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Reverse-engineer, decompile, or attempt to extract the source code, underlying algorithms, or scoring methodology of the Service.
  • Develop, build, or offer any product, tool, service, or internal system that replicates, imitates, or is substantially derived from the ClarityOS scoring methodology, dimensional frameworks, analytical approaches, or benchmark structures, whether for personal use, client use, or commercial distribution. This applies to all users during the term of their account.
  • Scrape, crawl, or use automated means to access the Service beyond normal use of the platform interface.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Attempt to gain unauthorized access to any part of the Service or its related systems.
  • Use the Service to generate misleading, defamatory, or fraudulent content.
  • Resell, sublicense, or redistribute access to the Service or its Outputs except as expressly permitted under an Agency Account (Section 11).
  • Misrepresent AI-generated Outputs as human-authored professional advice when presenting them to third parties.
  • Remove, obscure, or alter any proprietary notices, branding, or attribution included in or on the Outputs.

6. Intellectual Property

6.1 F/AS Property

The Service, including its design, scoring methodology, algorithms, benchmark data, user interface, documentation, and all underlying technology, is and remains the exclusive property of F/AS Ventures. Nothing in these Terms transfers ownership of any F/AS intellectual property to you.

The ClarityOS name and related product marks are trademarks of F/AS Ventures. All intellectual property in and to the Service, including copyrights, patents, trade secrets, and trademarks, is owned by F/AS Ventures. "ClarityOS" is a product name; all rights, title, and interest belong to F/AS Ventures. You may not use F/AS or ClarityOS marks without our prior written consent except as necessary to identify the source of Outputs in accordance with these Terms.

6.2 Your Inputs

You retain ownership of any content you submit to the Service ("Inputs"), such as URLs, brand information, customer data, and other materials you provide. By submitting Inputs, you grant F/AS a non-exclusive, worldwide, royalty-free license to use your Inputs solely to provide and improve the Service.

6.3 Outputs

Outputs are generated by the Service using AI technology. Subject to your compliance with these Terms and payment of applicable fees:

  • Individual Accounts: You receive a non-exclusive, worldwide license to use Outputs for your internal business purposes, including incorporating them into your own materials.
  • Agency Accounts: You receive a non-exclusive, worldwide license to use Outputs in connection with services you provide to your clients, subject to the co-branding requirements in Section 11.

You may not claim that Outputs constitute professional consulting, legal, financial, or strategic advice provided by F/AS or any human advisor.

6.4 Methodology

The ClarityOS scoring methodology, dimensional frameworks, benchmark algorithms, and analytical approaches are proprietary to F/AS. Your use of the Service does not grant you any rights in or to the underlying methodology. You may reference your Clarity Score and dimensional results publicly but may not replicate, reverse-engineer, or create derivative works based on the methodology itself.

7. Data

7.1 What We Collect

The Service collects and processes:

  • Account information (name, email, organization).
  • URLs and website content submitted for analysis (which may include publicly available content from third-party websites).
  • AI-generated scores, analysis, and deliverables.
  • User-provided brand content, customer profiles, and strategic materials (Phase 2 and beyond).
  • Agency client data submitted through agency workspaces (Section 11).
  • Usage data and platform analytics.

7.2 How We Use Data

We use your data to:

  • Provide, maintain, and improve the Service.
  • Generate Outputs, including Clarity Scores and strategic deliverables.
  • Communicate with you about the Service.
  • Enforce these Terms and protect the integrity of the Service.

7.3 Anonymized and Aggregated Data

You acknowledge and agree that F/AS may use anonymized and aggregated data derived from your use of the Service for benchmarking, research, product improvement, and marketing purposes. This includes scoring patterns, dimensional distributions, industry comparisons, and statistical trends. Anonymized data will not identify you or your organization.

7.4 F/AS-Generated Data

Any Clarity Score, analysis, or Output generated by F/AS itself (whether run on your website, a competitor's website, or any other URL) is the property of F/AS. This applies regardless of whose website was analyzed. F/AS may use such data for any purpose, including client engagements, marketing, benchmarking, and public research.

For clarity: if F/AS independently runs a Clarity Score on your publicly available website, the resulting data belongs to F/AS. If you run a Clarity Score on your own website through your account, your Inputs remain yours (Section 6.2) and the Outputs are licensed to you (Section 6.3), but the anonymized patterns derived from that analysis may be used by F/AS per Section 7.3.

7.5 Third-Party Websites

The Service analyzes publicly available website content. By submitting a URL for analysis, you represent that you have a legitimate business interest in analyzing that website's public content. F/AS does not access password-protected, gated, or non-public content.

7.6 Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated personal data by contacting legal@runclarity.ai. We will process deletion requests within 30 days, subject to any legal retention obligations. Anonymized and aggregated data (Section 7.3) is not subject to deletion requests.

7.7 International Data Transfers

The Service is operated from the United States. If you access the Service from outside the United States, your data will be transferred to and processed in the United States. For users in the European Economic Area, United Kingdom, or Switzerland, we rely on Standard Contractual Clauses or other lawful transfer mechanisms to ensure adequate protection of your data. For users in other jurisdictions, by using the Service you consent to the transfer and processing of your data in the United States.

7.8 Sub-Processors

The Service uses third-party providers to operate, including but not limited to: cloud hosting (Vercel), authentication (Clerk), database (Supabase), and AI model providers (Anthropic). These providers process data on our behalf and are bound by data processing agreements. A current list of sub-processors is available upon request at legal@runclarity.ai.

8. AI-Generated Content

8.1 Nature of Outputs

All Outputs are generated by artificial intelligence. Outputs may not always be accurate, complete, or current. They may contain errors or omissions. AI systems are evolving technologies that are still improving in accuracy, reliability, and analytical depth.

8.2 Not Professional Advice

Outputs are provided for informational and strategic exploration purposes only. They do not constitute professional consulting, legal, financial, marketing, or business advice. You should not rely on Outputs without applying your own judgment and, where appropriate, consulting with qualified professionals.

8.3 No Guarantee of Results

F/AS does not guarantee that use of the Service or reliance on Outputs will produce any particular business result, including improved messaging effectiveness, increased revenue, better fundraising outcomes, or competitive advantage.

8.4 Your Responsibility

You are solely responsible for how you use, interpret, and act on Outputs. You are responsible for verifying the accuracy and suitability of any Output before incorporating it into your business operations or sharing it with third parties.

9. Fees and Payment

9.1 Included Allowance and Fees

Included Allowance and Per-Run Fees. Each account receives three (3) Clarity Score runs and three (3) Quick Wins runs at no charge. Each additional Clarity Score run or Quick Wins run is available for a per-run fee of US $9. A re-score counts as a Clarity Score run. The included allowance is provided on a per-account basis and is non-transferable. Current pricing and the included allowance are as posted at runclarity.ai; the amounts in this section reflect the model in effect as of the Last Updated date and may change as described below.

Individual evaluation; commercial and agency use. The no-charge allowance is intended for an individual user evaluating their own website or product. You may not use the no-charge allowance to provide analysis, reports, scores, or related services to or for any third party, including operating an agency, consultancy, or reseller model. Commercial use, including use on behalf of clients, requires a paid engagement; contact F/AS to arrange commercial terms. This is in addition to, and does not limit, the agency non-compete set out elsewhere in these Terms.

One account per user; no circumvention. You may not create multiple accounts, or use automated or other means, to obtain additional no-charge runs beyond the per-account allowance. We may suspend or terminate accounts that circumvent the allowance.

Changes to pricing and allowance. We may modify the included allowance, the per-run fees, and the available tiers at any time. Changes apply prospectively.

9.2 Billing

Paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan). Payment is processed through our third-party payment provider. You authorize us to charge the payment method on file for all applicable fees.

9.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

9.4 Taxes

All fees are exclusive of taxes. You are responsible for all applicable taxes, duties, and levies imposed by any jurisdiction in connection with your use of the Service.

10. Confidentiality

10.1 Your Confidential Information

We treat user-provided Inputs (brand content, customer data, strategic materials) as confidential. We will not disclose your confidential information to third parties except: (a) to sub-processors as necessary to provide the Service (Section 7.8), (b) as required by law, or (c) with your consent.

10.2 Exclusions

Confidentiality obligations do not apply to information that is: (a) publicly available through no fault of ours, (b) independently developed by us without reference to your confidential information, or (c) rightfully received from a third party without restriction.

11. Agency Accounts

11.1 Scope

An "Agency Account" is a workspace type designed for marketing agencies, consultancies, and service providers who use ClarityOS to serve their own clients. Agency-specific pricing and features are described at runclarity.ai.

11.2 Agency Responsibilities

If you hold an Agency Account, you are responsible for:

  • Ensuring your use of the Service on behalf of clients complies with these Terms and all applicable laws.
  • Obtaining any necessary consents from your clients for data processing through the Service.
  • Maintaining appropriate agreements with your clients regarding the use of AI-generated Outputs.
  • Ensuring that all users within your agency workspace comply with these Terms.

11.3 Co-Branding Requirement

All Outputs generated through an Agency Account that are shared with or delivered to agency clients must include "Powered by ClarityOS" attribution in a reasonably prominent location. You may not remove, obscure, or minimize this attribution. You may not present ClarityOS Outputs as if they were generated entirely by your own proprietary tools or methodology.

Violation of the co-branding requirement is a material breach of these Terms.

11.4 No White-Label Resale

You may not white-label, rebrand, or resell the Service or its Outputs as your own product without a separate written agreement with F/AS. Standard Agency Accounts do not include white-label rights.

11.5 Agency Client Data

You represent that you have the legal authority and necessary consents to submit client data through the Service. You are the data controller with respect to your client data; F/AS acts as a data processor. F/AS will process agency client data only to provide the Service and as described in these Terms.

11.6 Methodology Protection and Non-Compete

You acknowledge that through your use of the Service, you will gain exposure to the ClarityOS scoring methodology, dimensional frameworks, analytical approaches, benchmark structures, and related proprietary methods (collectively, "Methodology"). You agree that:

(a) During the term of your Agency Account: You will not develop, build, market, or offer any product, tool, service, or internal system that replicates, imitates, or is substantially derived from the Methodology, whether for your own use, for your clients, or for any third party.

(b) For twelve (12) months following termination of your Agency Account (the "Restricted Period"): You will not develop, build, market, or offer any product, tool, service, or internal system that replicates, imitates, or is substantially derived from the Methodology. This includes scoring frameworks, dimensional assessment models, narrative analysis engines, or benchmark systems that are substantially similar to ClarityOS in structure, approach, or output format.

(c) Scope: This restriction applies to the specific Methodology as implemented in ClarityOS. It does not prevent you from conducting general marketing strategy, brand consulting, or messaging work using your own independent methods, provided those methods are not derived from or substantially similar to the Methodology.

(d) Remedies: You acknowledge that a breach of this section would cause irreparable harm to F/AS for which monetary damages would be inadequate. F/AS is entitled to seek injunctive relief in addition to any other remedies available at law or in equity, without the requirement of posting a bond.

11.7 Agency Audit Rights

F/AS reserves the right to audit Agency Account usage for compliance with the co-branding requirement (Section 11.3), white-label restrictions (Section 11.4), and methodology protection provisions (Section 11.6). You agree to cooperate with reasonable audit requests. Failure to cooperate or evidence of non-compliance is grounds for immediate termination.

12. Disclaimer of Warranties

The service and all outputs are provided "as is" and "as available." F/AS Ventures expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

F/AS does not warrant that the service will be uninterrupted, error-free, or secure, or that any defects will be corrected. F/AS does not warrant the accuracy, completeness, or reliability of any output.

13. Limitation of Liability

13.1 Exclusion of Consequential Damages

To the maximum extent permitted by law, F/AS Ventures will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, business opportunities, or goodwill, arising out of or related to these terms or your use of the service, regardless of the theory of liability.

13.2 Liability Cap

To the maximum extent permitted by applicable law, F/AS Ventures's total aggregate liability arising out of or related to these terms or the service will not exceed one hundred U.S. dollars ($100). This cap applies regardless of the amount you have paid for the service and regardless of the theory of liability (whether contract, tort, strict liability, or otherwise).

13.3 Acknowledgment of Risk Allocation

You acknowledge that the service provides AI-generated informational outputs and is not a substitute for professional advice. The fees charged for the service reflect this allocation of risk. You assume all risk arising from your use of, reliance on, or distribution of any outputs.

13.4 Basis of the Bargain

The limitations in this section reflect the allocation of risk between the parties and are an essential element of the basis of the bargain between the parties. The service would not be provided without these limitations.

14. Indemnification

You agree to indemnify, defend, and hold harmless F/AS Ventures and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service or violation of these Terms.
  • Your Inputs or any content you submit through the Service.
  • Your violation of any third party's rights.
  • Your agency clients' use of Outputs delivered through your Agency Account.

15. Term and Termination

15.1 Term

These Terms remain in effect for as long as you have an account or use the Service.

15.2 Termination by You

You may terminate your account at any time by contacting legal@runclarity.ai or through your account settings.

15.3 Termination by F/AS

We may suspend or terminate your account at any time for any reason, including violation of these Terms, with or without notice. We will endeavor to provide reasonable notice where practicable.

15.4 Effect of Termination

Upon termination: (a) your license to use the Service and Outputs ceases, except that Outputs already incorporated into your materials prior to termination may continue to be used; (b) we may delete your account data after 30 days; (c) Sections 6 (Intellectual Property), 7.3 (Anonymized Data), 7.4 (F/AS-Generated Data), 8 (AI-Generated Content), 11.6 (Methodology Protection and Non-Compete), 11.7 (Agency Audit Rights), 12 (Disclaimer), 13 (Limitation of Liability), 14 (Indemnification), 16 (Governing Law), and 17 (Dispute Resolution) survive termination.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict-of-law principles.

17. Dispute Resolution

17.1 Informal Resolution

Before initiating any formal proceeding, you agree to contact us at legal@runclarity.ai and attempt to resolve the dispute informally for at least 30 days.

17.2 Arbitration

If informal resolution is unsuccessful, any dispute arising out of or related to these Terms will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules. The arbitration will be conducted in San Francisco, California. The arbitrator's decision will be final and binding.

17.3 Exceptions

Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights or to prevent irreparable harm, without first engaging in arbitration.

17.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action.

18. Privacy

Our collection, use, and protection of personal information is described in our Privacy Policy, available at runclarity.ai/privacy. The Privacy Policy is incorporated into these Terms by reference.

19. General

19.1 Entire Agreement

These Terms, together with the Privacy Policy and any order forms or supplemental agreements, constitute the entire agreement between you and F/AS regarding the Service.

19.2 Amendments

We may update these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance. For material changes that adversely affect your rights, we will provide at least 30 days' notice.

19.3 Severability

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect.

19.4 No Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

19.5 Assignment

You may not assign your rights under these Terms without our prior written consent. F/AS may assign its rights at any time without restriction.

19.6 Force Majeure

F/AS is not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, third-party service outages, or internet disruptions.

19.7 Notices

Notices to you may be sent to the email address associated with your account. Notices to F/AS should be sent to legal@runclarity.ai.

20. Contact

For questions about these Terms:

F/AS Ventures
Email: legal@runclarity.ai
Web: runclarity.ai

These Terms of Service were last updated on 2026-06-02.